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Philosophy

MAPPING YOUR FINANCIAL FUTURE

Through our registered investment advisor, Tompkins Financial Advisors can help clients map their financial future. Because we are independent advisors, we are not captive to syndicated products or bound to insurance companies, banks, securities firms, or other financial institutions.

INTEGRITY

Every relationship is guided by the highest ethical standards and complete confidentiality. Our certified advisors cultivate relationships based on personal trust and respect. In deciding the right course for our clients, we never subordinate honesty and candor to personal gain or advantage. 

EXPERIENCE

Our clients can be assured of our complete competence. Our professional staff has attained and continually maintains the highest level of knowledge and skill required to provide guidance and advice of superior quality. 

SERVICE

Every Tompkins client receives service in a prompt, thorough and professional manner, with diligent planning and a focus on your interests at all times. We understand the importance of our services to the financial well-being of our corporate clients and their employees and families. 

OUR INVESTMENT PHILOSOPHY

Our investment philosophy begins with the belief that asset allocation matters most in overall performance, and that diversification is achieved through multiple asset classes, multiple styles of management, and multiple institutional investment managers’ approach to investing. 

Since asset classes, investment styles, and individual manager’s performance rise and fall over market cycles, clients can benefit by having several of the world's top institutional money managers servicing your portfolio. In this way, performance is not tied to the fate of any single investment strategy. 

Great care is given to the weight of the stocks, bonds and other asset classes in a portfolio. This enables clients to work toward their objectives without exposing them to more risk than they can comfortably accept. We believe that asset allocation matters and is more important than stock selection, market timing, or other decisions. 

COMMITMENT TO WORLD CLASS SERVICE

Tompkins Financial Advisors is committed to providing nothing short of the best client service available in today’s marketplace. Our commitment to quality is reflected in every aspect of our operations. We believe that our clients should have an advocate in their financial planner, not a salesperson. That is why every member of our client services staff is a salaried professional. Their compensation is not directly tied to product sales, nor are they issued quotas for meeting production goals. Their focus is on providing high quality service and financial expertise to our clients. 

TEAM APPROACH

One of the most unique aspects of our company is the breadth of knowledge that we have, and consequently bring to our clients. Because our client service professionals are salaried, they are willing to bring in an expert in any field at any time to help on a case without fear of losing compensation. This breeds a true team spirit that is difficult to achieve in our industry. The synergies created among our team of experts add value and depth to the service we provide our clients. 

TECHNOLOGY

While technology plays an important role in the delivery of our services, our company is rooted in personal relationships. It is the comfort of knowing there is someone by your side to help you make positive choices in your lives. This is the true value we bring to the table. It is our belief that technology does not produce our planning services. Rather, it is a tool that, when used effectively, can enhance our ability to service our clients. 

There are certain technologies that Tompkins Financial Advisors incorporates that improve a client’s experience. Financial planning software has evolved to allow practitioners to model cases in hundreds of different ways, with hundreds of different inputs. One example of that is Monte Carlo simulation, which allows the client to see worst-case and best-case scenarios projected over long periods of time. We also have incorporated consolidated statement technology that gives our clients the potential to receive one statement for all of their investment accounts, with consolidated performance and position-reporting capabilities. To be able to reduce the volume of paper work our clients receive, while at the same time improving the usefulness of the reports, is a true win-win for our clients. 

Our website utilizes technology to allow for secured communication between our clients and our staff. We believe confidentiality of client information is of utmost importance, and have designed our website to be both interactive and safe. We offer our clients electronic access to their investment accounts and communications that are sent, as well as their financial plans, tax and legal documents if desired. It is all aimed at providing the most seamless and useable service to our clients; using whatever media they choose. 

 

Tompkins Financial Advisors is the brand name used by Tompkins Financial Corporation for the wealth management services offered by its separate subsidiaries Tompkins Trust Company and AM&M Financial Services, Inc. Tompkins Trust Company provides bank trust and asset management services.  Tompkins Financial subsidiary AM&M Financial Services, a registered investment advisor (RIA), offers financial planning, investment, tax, and risk management services. Securities are offered through AM&M subsidiary Ensemble Financial Services, Member FINRA, SIPC.  

Investments are not FDIC insured, not Bank guaranteed, and may lose value.